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Getting started

Your store and first sign-in

How your StoreLine store is created, how to set your password and sign in, and how to turn on two-factor sign-in.

Updated 2 min read4 steps

StoreLine stores are created by the StoreLine team. There is no sign-up form. When your store is ready, you get an email to set your password, and then you sign in to your dashboard.

Steps

4 steps · ~3 min

  1. Step 1

    Open the email titled Your store … is ready and click Set your password. The link works once and expires after 72 hours.
  2. Step 2

    Enter a New password (at least 8 characters), type it again in Confirm password, and click Set password.
  3. Step 3

    Go to your dashboard's sign-in page (the email shows the address). Enter your Email and Password and click Sign in.
  4. Step 4

    You land on the Dashboard, which shows your orders, sales and pending web orders. The Subscription card shows your current plan; click it to open your subscription details.
    Screenshotauth-set-password-invite
    Screenshotauth-login-default

What your new store already has

  • A StoreLine subdomain as its web address. You can connect your own domain later.
  • Cash on delivery as a payment method.
  • An "Uncategorized" category, a ready-made theme, and a "Walk-in customer" for counter sales.

Forgot your password?

  1. On the sign-in page, click Forgot your password? Reset it.
  2. Enter your email and click Send reset link. Check your inbox and spam folder.
  3. Open the link within 1 hour and set a new password.

Protect your account with two-factor sign-in

  1. Click your profile picture and choose Authenticator.
  2. Click Enable authenticator, enter your current password, and scan the QR code with an authenticator app.
  3. Enter the 6-digit code and click Verify and enable. Save the backup codes somewhere safe.

From then on, sign-in asks for the 6-digit code from your app. If you lose your phone, use a backup code instead.

FAQ

Check the email and password. If you've forgotten it, reset it. After too many attempts, wait a few minutes before trying again.

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