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Point of Sale

Point of Sale basics

Sell at the counter with POS: add items, take split payments, hold tickets and print receipts.

Updated 2 min read8 steps

Point of Sale (POS) is StoreLine's counter screen for shops. Use it to sell in person, or to take a delivery order at the counter. Each sale is saved as an order and the stock is deducted straight away.

Before you start

  • You need the permission Point of Sale. Managers have it by default; Staff don't.
  • Giving a discount or changing a price also needs Change order prices & discounts.

Steps

8 steps · ~6 min

  1. Step 1

    Go to Operations → Point of Sale.

  2. Step 2

    Add products to the ticket. You can tap a product tile, search by name, or scan a barcode or SKU (press F2 to jump to search). Change quantities on the ticket with + and −.

  3. Step 3

    Optional: press F9 or click the customer button to pick a customer by mobile number. If you skip this, the sale goes to Walk-in customer.

  4. Step 4

    Optional: click Add discount to give an amount (৳) or a percentage off the sale.

  5. Step 5

    Click Charge (or press F8).

  6. Step 6

    In Checkout, choose Walk-in (the customer takes the goods now) or Delivery (ship by courier).

  7. Step 7

    Pick the payment method, enter the Amount received and add it. To split a payment, add a second method for the rest; you can use up to 8 payments in one sale.

  8. Step 8

    Click Complete sale (for a delivery sale, Place delivery order). If change is due, StoreLine shows the amount to Give change. Print a Receipt or A4 invoice, then click Next sale.
    Screenshotpos-terminal-empty-ticket
    Screenshotpos-checkout-split-payment
    Screenshotpos-sale-complete-receipt

Walk-in vs delivery sales

  • Walk-in sales must be paid in full and are marked Delivered straight away.
  • Delivery sales need the customer's phone number and the delivery address. You can take part of the total as advance; the rest is collected on delivery. The sale is added to Orders as a new order, so you ship it from there.

Tips and common mistakes

  • Only cash can be more than the total. Card, wallet and bank payments can't go over what is due.
  • Hold a ticket to serve the next customer. Click Hold ticket (F4), then use Resume under Held tickets to bring it back.
  • The ticket is saved in this browser. Refreshing the page won't lose it.
  • If your browser blocks pop-ups, the receipt can't print. Allow pop-ups for your dashboard.
  • If a sale was saved but its payment wasn't, StoreLine shows a Retry button. Retrying never charges the sale twice.

FAQ

Cash, bKash, Nagad, Rocket, Card and Bank transfer. If your store uses Accounting, you see one button per active cash, wallet or bank account instead.

No. POS has no shift or register to open. The top of the screen shows today's Sales, Revenue, Avg. sale and Items sold, and Recent sales lists the latest sales.

F2 search / scan, F4 hold ticket, F8 charge, F9 customer. In checkout, Enter adds the amount and Ctrl+Enter completes the sale.

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