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5 ways to reduce COD returns

Operations12 Jul 20261 min read
5 ways to reduce COD returns

Address verification, call confirmation and smart routing can cut return rates in half.

Cash on delivery is still the backbone of Bangladeshi ecommerce. Verify addresses at checkout, confirm every order by call or WhatsApp, and flag repeat returners automatically. Finally, review your courier mix every month and move volume to the partner with the best delivery ratio in each district.

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